How did we do?

If you have a compliment or complaint, we’d like to hear about it. We are always looking for ways to improve our service when things aren’t right, and reward our staff when things are.
How satisfied are you with Brooks Equipment from whom you purchased your XCMG machine?




Based on this experience, if you purchased another machine in the future, how likely would you be to purchase from Brooks Equipment again?




Based on this experience, how likely would you be to recommend Brooks Equipment to others?




Considering the XCMG and Brooks Equipment brands overall, would you agree that you are proud to own an XCMG machine?




How much would you agree that you are treated like a valued customer?




How much would you agree that your XCMG machine never lets you down?




How much would you agree that you can rely on your XCMG machine?




Which of the following best describes how you feel about the performance of your machine when considering its price point?




How much do you agree or disagree that the purchasing experience with Brooks Equipment was easy?




Considering price, along with everything else you know about XCMG, which of the following best describes how you feel about the value of your purchase?




Which of the following areas of the purchase were you involved in?



Would you like us to contact you regarding this feedback?